Refund policy
Return and Refund Policy
Last updated: January 2025
Thank you for shopping with Legends Wear. We take pride in providing high-quality replica sports shirts and excellent customer service. Please read our Return and Refund Policy carefully before making a purchase.
1. Eligibility for Returns
We accept returns under the following conditions:
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The item must be unused, unwashed, and in its original packaging.
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The return request must be made within 7 days of receiving your order.
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Proof of purchase (order confirmation or receipt) is required.
We do not accept returns for:
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Items that have been worn, washed, or damaged by the customer.
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Replica or fan edition shirts with personalized names, numbers, or patches.
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Clearance or sale items marked as “Final Sale.”
2. Return Process
To start a return, please contact us at legendswearhelp@gmail.com with:
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Your order number
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A brief description of the issue
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Clear photos of the item (if damaged or incorrect)
Once your return request is approved, we’ll send you the return shipping instructions.
Please note that return shipping costs are the customer’s responsibility, unless the item was received damaged or incorrect.
3. Damaged or Incorrect Items
If you receive a defective or incorrect item, please notify us within 3 days of delivery with supporting photos.
We’ll arrange for a replacement or a full refund at no additional cost to you.
4. Refunds
Once your return is received and inspected, we’ll notify you via email.
Approved refunds will be issued to your original payment method within 7–14 business days.
Shipping costs are non-refundable, except in cases of damaged or incorrect items.
5. Exchanges
We currently do not offer direct exchanges.
If you wish to change a size or item, please return the original product for a refund and place a new order.
6. Contact Us
For any questions or return requests, reach out to us at:
📧 legendswearhelp@gmail.com
📱 +27 65 864 7494
Note
This policy complies with the Consumer Protection Act (CPA) of South Africa and is designed to ensure fairness and transparency for all customers.